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For cafés and restaurants · Tashkent and Samarkand

No queue. Not at the counter, not at pickup.

Guests order and pay from the phone — ahead or from the table by QR — and pick up by number. The order reaches staff in Telegram, the kitchen screen and the TV board at once. The money goes straight to the venue.

Add your venue

For guestsOpen the app

Nothing to install: the app opens in the browser and in Telegram.

How it works

One path for the guest, one card for the staff. Everyone sees the order number and status: guest, kitchen, counter, floor.

  1. example · the QR opens the app

    01

    Scan or open

    The guest scans the QR on the table or taps the NFC tag and sees the menu for that table. Or opens the app on the way to the café. Nothing to install: browser or Telegram.

  2. 02

    Order

    The guest picks dishes, size and extras. “Takeaway” or “Eat in”, “As soon as possible” or for a set time — 15-minute slots within opening hours.

  3. 03

    Pay

    Online through Payme or Click, the money lands in the café's merchant account. From the table you can also pay at the counter — then the order waits until the cashier marks it paid.

  4. 04

    The kitchen cooks

    The order arrives as a card in the bot and on the kitchen screen. Tap “Started” and “Ready” — the guest sees the status at once, and the number lights up on the TV board.

  5. A diagram, not statistics

    05

    Pick up by number

    The guest comes to the counter and says the number, a staff member taps “Picked up”. A table order is brought to the table. No queue at the counter or at the pickup window.

Words on the ticket: ACCEPTED · READY · PICKED UP — the same statuses the guest sees in the order.

The illustrations are schematic. Numbers and dishes are an example. The QR opens the Navbatsiz app.

What the venue gets

Three workstations: a bot for staff, a cabinet for the owner, a screen for the kitchen and the floor. No new software to install.

Venue bot

Order №042 · takeaway

Lavash ×1, Tea ×1

A diagram, not data. Numbers and dishes are an example.

Telegram bot: the venue's control panel

  • orders arrive as cards, by role: manager, cashier, waiter
  • the menu as a list in one message, from Excel or from a photo of the paper menu
  • table signs with QR — a PDF, ready to print
  • stop-list in one tap, pause taking orders
  • an evening summary for the owner every day

A diagram, not data. Numbers and dishes are an example.

The owner's web cabinet

  • sign in through Telegram, no password; from a computer and from the phone
  • orders and guest requests, a menu with photos, tables and QR
  • reports for any period: revenue by day and by hour, top dishes, guest ratings, export to Excel
  • team and rights: who sees revenue, who sees the guest's phone, who approves refunds

A diagram, not data. Numbers and dishes are an example.

Kitchen screen and TV board

  • the kitchen screen on a tablet: accepted, preparing, ready
  • the TV board on the floor shows the numbers: “preparing” and “ready”

The money goes straight to the café

Each venue has its own Payme and Click merchant account. The guest pays on their pages, the money lands in the café's account. Navbatsiz is not part of the payment.

  • No platform commission on orders
  • Payme and Click acquiring is paid separately, at their rates
  • Payme and Click are connected to each venue at launch
  • Refunds: a paid order is not cancelled but refunded — with a reason and the owner's approval
  • Action log: who did what — orders, payments, refunds, rights, stop-list. No phone numbers or secrets
  • Reports and the summary count revenue net of refunds

A diagram, not statistics

Ask about Navbatsiz pricing when you get started.

From the table, without a waiter

A sign with a QR and an NFC tag on the table. The guest scans and orders on their own. The staff get the order at once.

“Our table”

A group at one table orders together and sees the shared bill.

Waiter and bill with one tap

“Call the waiter” and “Bring the bill” — in cash or by card. The guest sees “Called, please wait”, then “Ali is coming to you”.

Treat another table

You can pay for another table's order.

To the table or at the counter

Pay online or at the counter, the order is brought to the table.

Waiter and bill calls are on by default and can be turned off in the bot or in the cabinet.

Table 4Stoldan buyurtma beringЗакажите со стола — без очереди
Table 4
Our table

Need help?

Bring the bill

Ali is coming to you

example sign · the QR opens the app

Four languages. One ticket.

The menu, cart, order statuses and the table page come in Russian, Uzbek in Latin and Cyrillic, and English. Table signs are in Uzbek and Russian. The owner enters dish names: in the bot in two languages separated by “ / ”, in the cabinet in three.

  • 042ГОТОВО
  • 042TAYYOR
  • 042ТАЙЁР
  • 042READY
  • Закажите заранее — заберите без очереди
  • Oldindan buyurtma bering — navbatsiz oling
  • Олдиндан буюртма беринг — навбатсиз олинг
  • Order ahead, skip the queue

Are you a guest? Order without queuing

  1. Open the app

    In the browser or in Telegram, nothing to install. Pick a city — Tashkent or Samarkand.

  2. Order ahead or from the table

    Ahead — pay online and come when it is ready. In the café — scan the QR on the table.

  3. Pick up by number

    The order status is on your phone, the number is on the board on the floor.

Open the app

To send an order, sign in with your phone number. You can browse the menu and fill the cart without signing in.

Schematic screen

Questions

Does the guest need to install anything?

No. The menu opens in the browser from a link or QR, and in Telegram as a Mini App.

Do staff need a new app?

No. Orders and calls arrive in the Telegram bot, and the kitchen opens the kitchen screen from a link in the bot.

Where does the money go?

To the venue's merchant account in Payme or Click. The platform takes no commission on orders; acquiring is paid separately.

How much does Navbatsiz cost?

Ask about pricing when you get started.

Can guests pay in cash?

From the table — yes: the guest picks “Pay at the counter” and the cashier marks the payment in the bot. Orders placed ahead are paid online.

Which cities does it work in?

Tashkent and Samarkand.

Add your venue

Message us. The venue is set up and handed over to you by a link in Telegram, then you run it yourself: menu, table signs, team, payment.

What you will need

  1. the venue's name and address
  2. opening hours
  3. the menu: as a list, from Excel or a photo of the paper menu
  4. how many tables
Add your venue

opens a chat with us on Telegram

Ask about pricing when you get started.